Privacy Policy

Last updated: July 2025

Sparks of Hope is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and store your personal information when you engage with our charity.

1. Who We Are

Sparks of Hope is a UK-registered charity (Charity No: 1160997) based in North London. Our mission is to support vulnerable families through therapy, skills training, emotional support, and financial assistance.

2. Information We Collect

We may collect the following types of personal information:

• Full name
• Email address and phone number
• Postal address
• Donation details (amount, date, method)
• Communication preferences
• Information you provide when signing up for programmes or volunteering

3. How We Use Your Information

We use your information to:

• Process donations and send receipts
• Provide you with updates and newsletters
• Respond to enquiries or requests
• Track programme impact and participation
• Comply with legal and regulatory obligations

4. Lawful Basis for Processing

We process your data on one or more of the following bases:

• Your consent
• Performance of a contract (e.g. when you register for a service)
• Legal obligations (e.g. financial recordkeeping)
• Legitimate interests (e.g. tracking programme effectiveness)

5. How We Store Your Information

Your data is securely stored using encrypted systems. We keep your information only for as long as necessary for the purpose it was collected, in accordance with legal and regulatory requirements.

6. Sharing Your Information

We do not sell or rent your personal data. We may share limited information with trusted service providers (e.g. for donation processing or email communication), under strict confidentiality agreements.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate or outdated information
• Withdraw your consent at any time
• Request deletion of your data (where legally applicable)

8. Cookies and Website Tracking

We may use cookies to improve your browsing experience on our website. You can adjust your browser settings to refuse cookies or alert you when cookies are being used.

9. Contact Us

If you have any questions about this policy or your data, please contact us:

Email: info@sparksofhope.org.uk
Phone: 02084476744
Address: 2a Northfield Road, London, N16 5RN

Thank you for trusting Sparks of Hope.